Effective Date: April 2, 2025
INTRODUCTION
This Privacy Policy describes how Cascades Digital ("we", "us", or "our") collects, uses, and shares information about you when you use our Beacon application (the "App"), a marketplace connecting contractors with homeowners. We are committed to protecting your privacy and handling your data in an open and transparent manner.
1. INFORMATION WE COLLECT
1.1 Information You Provide Directly
We collect information you provide when using the App, including:
- Personal identifiers (name, email address, phone number, postal address)
- Account credentials (username, password)
- Profile information (professional skills, experience, qualifications for contractors)
- Property details (for homeowners)
- Project descriptions and requirements
- Photos and documents related to projects
- Messages between contractors and homeowners
- Ratings and reviews
- Payment and financial information (processed securely through our payment processors)
- Any other information you choose to provide
1.2 Information We Collect Automatically
When you use our App, we automatically collect:
- Device information (hardware model, operating system version, unique device identifiers)
- Log information (time and duration of use, search terms, app features used)
- Location information (with your permission, to match contractors in your area)
- IP address and network information
- App usage and interaction data
- Error logs and performance data
1.3 Information From Third Parties
We may receive information about you from:
- Social media platforms if you choose to link accounts
- Our service providers, including payment processors
- Other users of the App (through reviews, recommendations, etc.)
- Background check providers (for contractor verification, where applicable)
- Public sources of information relevant to your profile or services
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Create and maintain your account
- Match contractors with homeowners based on project needs and location
- Process and facilitate payments between parties
- Provide, maintain, and improve the App functionality
- Verify contractor credentials and background (where applicable)
- Communicate with you about the App, projects, services, and support
- Send you notifications, promotions, and updates (which you can opt out of)
- Monitor and analyze usage patterns and trends to enhance user experience
- Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities
- Protect the rights, property, or safety of Cascades Digital, our users, and others
- Comply with legal obligations and enforce our terms of service
3. SHARING OF INFORMATION
We may share your information as follows:
3.1 With Other Users
- Contractors will see homeowner information related to projects, including location, project details, and contact information
- Homeowners will see contractor information, including name, skills, ratings, and contact information
- User profiles, ratings, and reviews will be visible as designated in your account settings
3.2 With Service Providers
- Payment processors to facilitate transactions
- Cloud hosting and storage providers
- Analytics services to improve our App
- Customer support services
- Email and communication service providers
- Contractor verification and background check services (where applicable)
3.3 For Legal Reasons
- In response to a legal request if we believe disclosure is required by applicable law
- To protect the rights, property, or safety of Cascades Digital, our users, or the public
- In connection with an investigation of suspected or actual illegal activity
- To enforce our Terms of Service
3.4 Business Transfers
- In connection with a merger, acquisition, or sale of all or a portion of our assets
4. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. However, no internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.
5. YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information:
- Access and obtain a copy of your data
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to certain processing activities
- Data portability (receiving your data in a structured, commonly used format)
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us using the information in the "Contact Us" section.
5.1 Account Information
You can update, correct, or delete certain account information by accessing your account settings in the App.
5.2 Location Information
You can control location permissions through your device settings.
5.3 Push Notifications
You can opt out of receiving push notifications through your device settings.
5.4 Marketing Communications
You can opt out of marketing emails by following the unsubscribe instructions in the emails or contacting us directly.
6. CHILDREN'S PRIVACY
The App is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.
7. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Providing the services you requested
- Complying with legal obligations
- Resolving disputes
- Enforcing our agreements
When we no longer need to use your data, we will either delete it or anonymize it so that it can no longer be associated with you.
8. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. We take appropriate safeguards to require that your personal information remains protected in accordance with this Privacy Policy.
9. CHANGES TO THIS PRIVACY POLICY
We may modify this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other means before the changes take effect. Your continued use of the App after any modification to this Privacy Policy will constitute your acceptance of such modifications.
10. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:
- Right to know what personal information we collect, use, disclose, and sell
- Right to delete personal information we have collected about you
- Right to opt-out of the sale of your personal information
- Right to non-discrimination for exercising your CCPA rights
To exercise these rights, please contact us using the information in the "Contact Us" section.
11. CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: byron@cascades.digital
By using the Beacon App, you acknowledge that you have read and understood this Privacy Policy.